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valid as of 10/01/2024


We care about the privacy of users of our website and/or mobile space, and we are committed to protecting the information that users share with us when using our Site and/or Mobile Space (collectively, the "Digital Properties"). We are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information through our digital properties (the "Services") when you access the Services from your device.

Before accessing or using any of our Services, please carefully read this Privacy Policy and ensure that you fully understand our practices regarding your information. If you read and fully understand this Privacy Policy and remain opposed to our practices, you must immediately cease all use of our Digital Properties and Services. By using our Services, you agree to the terms of this Privacy Policy, and continuing to use the Services constitutes your acceptance of this Privacy Policy and any amendments thereto.

In this Privacy Policy, you will find explanations on the following:

  • Information we collect

  • How we collect information

  • Why we collect information

  • With whom we share information

  • Where information is stored

  • How long information is retained

  • How we protect information

  • Minors

  • Changes or updates to the Privacy Policy

Information we collect

Below are the different types of information we may collect.

1. Unidentified and non-identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-personal Information"). Non-personal information does not allow us to identify the person from whom it was collected. The non-personal information we collect mainly consists of technical information and aggregated usage information.

2. Information that can identify you individually, i.e., information that identifies you or that can, with reasonable effort, identify you ("Personal Information"). Personal information we collect through our Services includes, but is not limited to, name, email address, address, phone number, IP address, or other information requested as needed. If we combine personal information with non-personal information, we will treat the combined information as personal information as long as it remains combined.

How we collect information

Below are the main methods we use to collect information:

  1. We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, gather, and record these uses, sessions, and related information.

  2. We collect information that you provide to us voluntarily. For example, we collect information that you provide when you contact us directly through any communication channel (e.g., when you send us an email with a comment or feedback).

  3. We may collect information from third-party sources, as described below.

  4. We collect information that you provide to us if you log in to our Services through third-party services like Facebook or Google.


Why we collect information

We use your Personal Information for the following purposes:

  • To provide and operate the Services

  • To develop, customize, and improve our Services

  • To respond to your reactions, requests, and inquiries and provide you with our assistance

  • To analyze demand and usage patterns

  • For internal, research, or statistical purposes

  • To strengthen our data security and fraud prevention capabilities

  • To investigate potential violations, enforce our terms or policies, or comply with applicable law, regulation, or government authority

  • To send you updates, notices, promotional materials, and other information about our Services. If we send you promotional emails, you can choose to stop receiving them by clicking on the unsubscribe link in these emails.


With whom we share information

We may share your information with our service providers to operate our Services (e.g., storing information on third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongful acts, suspicions of fraud, or security issues; (ii) to establish or exercise our defense rights against legal claims; (iii) to protect our rights, property, or personal safety and that of our users or the general public; (iv) if we or any of our affiliated companies undergo a change of control, including through a merger, acquisition, or purchase of all or substantially all of our assets; (v) to collect, hold, and/or manage your information through our authorized third-party service providers (e.g., online service companies), to the extent reasonable for business purposes; or (vi) to cooperate with third parties to improve your experience. To avoid any possible confusion, we may transfer and disclose non-personal information to third parties or otherwise use it at our sole discretion.


Cookies and Similar Technologies

When you visit or access our Service, we allow certain third parties to use web beacons, cookies, invisible pixels, scripts, tags, and other tracking technologies ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect information about you to enhance how you navigate our Digital Properties, improve the performance of our Digital Properties, and personalize your experience on our Digital Properties, as well as for security and fraud prevention purposes.

For more information, see our Cookie Policy.

Through our Service and Digital Properties (including websites and applications that deploy our Service), we may provide advertisements that may also be tailored to you, for example, ads based on your recent browsing behavior on different websites, browsers, or devices.

To provide you with these ads, we may use cookies and/or JavaScript and/or web beacons (including invisible GIFs) and/or HTML5 local storage and/or other technologies. We may also engage third parties, such as network advertisers, who are third parties that display ads based on your visits to websites, to show you targeted ads. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including invisible GIFs) and/or Flash LSOs and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are governed by the specific privacy policy of each third party, not this one.


Where information is stored

Non-personal Information

Please note that our businesses, as well as the trusted partners and service providers to whom we entrust information, are located worldwide. All non-personal information we collect is stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy.

Personal Information

Personal information may be retained, processed, and stored in the United States, Ireland, Japan, Israel, and other jurisdictions if necessary for the proper provision of our services and/or as required by law (as explained in more detail below).


How long information is retained

Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete incomplete or inaccurate information at any time and at our sole discretion.


How Wix protects information

The hosting service of our Digital Properties provides the online platform that enables us to provide the Service. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services.

Information on Online Payments

All direct payment gateways offered by the host of our Digital Properties and that we use comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers, including physical, electronic, and procedural measures.

Regardless of the efforts and measures taken by us and our host, we cannot guarantee and do not guarantee the absolute protection and security of the information you upload, post, or share with us or anyone else. We encourage you to set strong passwords and avoid providing us or anyone else with sensitive information that you believe could cause you substantial or irreparable harm. Additionally, as emails and instant messages are not recognized as secure forms of communication, we ask and encourage you not to share sensitive information through these methods.



Children can use our Services, but children who wish to access certain features may need to provide certain information. Some information, including that collected by cookies, web beacons, and other similar technologies, may be collected automatically. If we deliberately collect, use, or disclose information collected from a child, we will inform their parents and ask for their consent in accordance with applicable law. We do not condition a child's participation in an online activity on the child providing more contact data than is reasonably necessary to participate in that activity. We use the information we collect based on the services requested by the child.

We may also use a parent's contact information to communicate with them about their child's activities on the Services. Parents can review the information we have collected from their child, refuse to allow us to collect further information from their child, and request that any information we have collected be deleted from our records.

To review, update, or delete information about your child, please contact us. To protect your child, we may ask you to provide proof of your identity. We may deny access if we believe there is doubt about your identity. Please note that some information cannot be deleted due to other legal obligations.


Use of Your Personal Information

We will use your personal information only for the purposes defined in this Privacy Policy, if:

  • The use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with the Services or provide you with our customer or technical support).

  • We need to use your personal information to comply with a relevant legal or regulatory obligation.

  • We need to use your personal information for our legitimate business interests, provided that such use is at all times proportionate and respectful of your privacy rights.

If you reside in the EU, you can:

  • Request confirmation whether personal information about you is being processed, and access the personal information we store about you, as well as certain additional information.

  • Request to receive personal information that you provide to us voluntarily in a structured, commonly used, and machine-readable format.

  • Request the rectification of your personal information that is under our control.

  • Request the erasure of your personal information.

  • Object to the processing of your personal information by us.

  • Request the restriction of processing your personal information by us.

  • Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

As part of providing the Services to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction, to other countries or jurisdictions worldwide. By using the Services, you consent to the transfer of your information outside of the EEA.

If you are located in the EEA, your personal information may only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection is in place to protect the personal information. We will take reasonable steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that adequate safeguards are in place so that the risks of unlawful use, alteration, deletion, loss, or theft of your personal information are minimized, and that these third parties at all times act in compliance with applicable laws.


Rights of Access and Erasure of Your Information

Under current GDPR laws, here is information about your rights regarding your personal information:

Right of access: know the data an organization holds about you.
Right to erasure: delete your data online.

If you are a California resident using the Services, the California Consumer Privacy Act (CCPA) may give you the right to request access to your information and its deletion.

To exercise your right of access to your information and its deletion, please contact us as indicated below.

Users of the Services who are California residents and under 18 years of age may request and obtain the removal of any content they have posted by sending us an email at the address provided below in the "Contact Us" section. Any such request must include the subject line "California Removal Request" in your email. Any request should provide a description of the content you wish to remove and information reasonably sufficient for us to locate that content. We reject all "California Removal Request" requests that are not marked or sent correctly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not guarantee complete or comprehensive removal of the content. For example, documents you have posted may be republished by another user or third party.


Changes or Updates to the Privacy Policy

We may revise this Privacy Policy as necessary, at our sole discretion, and the most recent version will always be posted on our website (as indicated in the "Last Revised" section). We encourage you to regularly review this Privacy Policy to be aware of any changes. In the case of significant changes, we will post notice of these changes on our website. If you continue to use the Services after being notified of changes on our website, this will constitute your acknowledgment of, and consent to, these changes to the Privacy Policy and your agreement to be bound by the terms of these changes.

Contact Us

If you have general questions about the Services or the information we collect about you, or how we use it, contact us:

Name: Cyril BENOIT - 1UP



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